3n3 Terms and Conditions
Please read these terms carefully before using the 3n3 platform. By using our services, you are considered to have agreed to all of these terms.
1. Introduction and Acceptance
These Terms and Conditions ("Terms") govern the use of the 3n3 platform and all services under it ("Services"). By accessing the website, creating an account, or using any service, you are legally bound by these Terms.
3n3 operates a reliable and secure online gaming platform for players in Bangladesh. It is your responsibility to read these Terms fully before using our services.
1.1 Age Requirement
Our services are for persons aged 21 or older only. By registering an account, you confirm that you are at least 21 years old. We reserve the right to verify age. Accounts found to belong to minors will be closed immediately and all funds will be seized.
1.2 Changes to Terms
3n3 reserves the right to modify these Terms at any time. Continued use of the service after any changes will be considered acceptance of the new Terms. For significant changes, we will send a notice to your registered email.
2. Account Registration and Management
2.1 Account Creation
To create an account at 3n3, you must provide accurate and complete information. Each person may open only one account. If multiple accounts are found, both will be closed and bonuses will be forfeited.
2.2 Account Security
It is your responsibility to keep your login credentials (username and password) confidential. Report any unauthorized access to your account to our support team immediately. You may not allow anyone else to use your account.
2.3 Identity Verification (KYC)
3n3 may initiate an identity verification process at any time. As part of this process, you may be asked to submit the following documents:
- A clear copy of your National ID (NID) or passport
- Proof of current address (utility bill or bank statement)
- Proof of payment method (bKash, Nagad, Rocket or Upay account details)
If the required documents are not provided, the account may be temporarily suspended or permanently closed and withdrawals may be withheld.
3. Deposits, Withdrawals and Payment Policy
3.1 Deposit Terms
The minimum deposit amount on the 3n3 platform is ৳500. We accept the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. Deposited funds are generally added to your account instantly.
Once a deposit transaction is completed, it cannot be cancelled. If a deposit fails for any reason, the funds will automatically be returned to your payment source.
3.2 Withdrawal Terms
The minimum withdrawal amount at 3n3 is ৳500. Withdrawals take up to 1 hour to process successfully. The following conditions must be met before withdrawing:
- Account KYC verification must be completed
- Wagering requirements for any active bonus must be met
- It is preferable that the deposit method and withdrawal method are the same
- The withdrawal amount must be within the available balance
3.3 Fund Verification
3n3 reserves the right to investigate suspicious transactions. Withdrawals may be temporarily suspended during an investigation. If any transaction appears to be linked to fraud or money laundering, we will notify the relevant authorities and seize the funds.
4. Bonuses and Promotional Offers
4.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. You must deposit a minimum of ৳500 to receive the bonus.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15x (bonus amount × 15). This means if you receive a ৳1,200 bonus, you must wager a total of ৳18,000 before withdrawing. Bonus funds cannot be withdrawn until the wagering requirements are met.
4.3 General Bonus Terms
- Each promotion is limited to a specific time period
- If evidence of bonus abuse is found, the entire bonus and associated winnings will be voided
- Another bonus cannot be added while one bonus is active (unless explicitly permitted in the promotion's terms)
- Bonuses are non-transferable
- Each player may participate in each promotion a maximum of once
5. VIP Program and Cashback
5.1 VIP Tiers
3n3's VIP program has five tiers. Tiers are determined based on player activity and may change through regular reviews:
- Bronze: Weekly cashback up to 0.3%
- Silver: Weekly cashback up to 0.6%
- Gold: Weekly cashback up to 0.9%
- Platinum: Weekly cashback up to 1.2%
- Diamond: Weekly cashback up to 1.5%
5.2 Cashback Terms
Weekly cashback is calculated every Monday and credited to accounts on Tuesday, based on BST. Wagering requirements apply to cashback — see the promotions page for details. 3n3 reserves the right to modify or cancel VIP benefits.
6. Gaming Rules
6.1 Fair Play Policy
All games at 3n3 are operated under a fair play policy. Game outcomes are determined using Random Number Generator (RNG) technology, which is regularly verified by an independent third party.
6.2 Technical Errors
If an incorrect payout is made due to a technical error, 3n3 reserves the right to recover those funds. We will not be liable for compensation for bets affected by software or hardware errors. For such issues, contact us via 24/7 live chat.
6.3 Prohibited Activities
The following activities are strictly prohibited and may result in immediate account closure:
- Bonus abuse or bonus arbitrage
- Placing bets using automated bots or software
- Collusion or secret coordination with other players
- Money laundering or fraudulent transactions
- Using another person's account or placing bets on behalf of another person
- Attempting unauthorized modifications to the platform's systems or software
7. Responsible Gaming
7.1 Self-Control Tools
3n3 gives the highest priority to responsible gaming. The following tools are available to players on our platform:
- Setting deposit limits (daily, weekly, monthly)
- Setting loss limits
- Temporary account suspension (cooling-off period)
- Permanent Self-Exclusion
- Reality-check notifications (session time reminders)
7.2 Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can request self-exclusion via our 24/7 live chat. The self-exclusion period can range from 6 months to permanent. While self-exclusion is active, we will not send you promotional messages.
For more information, visit our Responsible Gaming page.
8. Privacy and Data Protection
3n3 is committed to protecting the privacy of your personal information. We collect only the information necessary to operate our services. Your information is not sold to third parties. Data may only be shared with authorities when required to fulfil legal obligations.
For more information, visit our Privacy Policy page.
9. Limitation of Liability
9.1 Service Availability
3n3 strives to ensure uninterrupted service as much as possible. However, we are not responsible for temporary service disruptions caused by technical maintenance, upgrades, or unforeseen events. 3n3 is not obligated to provide compensation for any losses caused by service disruptions.
9.2 Third-Party Content
Our platform includes content from various game providers including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming. The relevant game provider is responsible for the functionality and outcomes of these games. 3n3 does not bear liability for errors in third-party games or services.
10. Account Closure and Termination
10.1 Closure by Player
You may request account closure at any time via 24/7 live chat. It is your responsibility to withdraw any available balance before closing your account.
10.2 Closure by 3n3
3n3 may close an account without prior notice in the following circumstances:
- Violation of these Terms
- Fraudulent activity
- Suspicion of money laundering
- Identified as a minor
- Operating multiple accounts
11. Dispute Resolution
For any dispute, first contact our customer service team directly. We are committed to resolving issues fairly and promptly. In the event of a dispute, 3n3's decision will be considered final unless there is clear evidence that the decision was incorrect.
To resolve a dispute, contact us at: [email protected] or via 24/7 live chat.
12. Applicable Law
These Terms will be interpreted in accordance with applicable law. If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain in effect.
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